Frequently Asked Questions
As all our jewellery is fully handcrafted, please allow approximately 8-10 weeks for the production of your item(s) and additional time to post your item(s) to you, if the product is not instock.
If the product(s) you ordered is in stock, it will be dispatched 1 working day after ordering
（Pre-ordering in Shop）
If the product you pre-order is over $10,000 HKD, you will be charged 50% deposit.
（Min Deposit will be $10,000 HKD)
If the product you pre-order is under $10,000 HKD, you will be charged the full Price of the Products at the time of placing the pre order
（Pre-ordering in onlinestore）
You will be charged a full deposit when purchasing any pre-order product.
You can pay by the following methods
- pay in shop
- Pay via our official website (credit cards)
- Pay via Bank Transfer (ATM or FPS)
Please provide the name and phone number of the contact person, and the product purchased or ordered.