Product Services

When you own a Deopuz design, the skill of Deopuz artisans is yours for a lifetime. From cleaning to repairs or fitting adjustments, our dedicated team of specialists will evaluate your needs individually and recommend any necessary services.

Complimentary Service

Shinning Service

At Deopuz, our complimentary shining service rejuvenates your jewelry, restoring its original brilliance while eliminating superficial scratches. This service includes a thorough assessment, buffing, and cleaning, along with both technical and aesthetic evaluations to ensure your piece looks its best.

Chargeable Services

Repair or replacement of a component

At Deopuz, we specialize in restoring your jewelry to its original beauty. Whether it's a damaged clasp or a stone replacement, our skilled artisans provide meticulous repair and replacement services to ensure your cherished pieces last. Your satisfaction is our priority.

Clasp or link repair

If the clasp or link of your Deopuz creation is damaged, we suggest getting it repaired to prevent loss. This service includes a range of careful and intricate procedures performed by skilled artisans

Polishing

Have deep scratches appeared on your Deopuz jewelry piece? A polishing service can be performed, involving various careful and intricate procedures carried out by our skilled artisans. We recommend limiting the polishing services to no more than three throughout the lifetime of your creation

Reshaping

If your Deopuz creation is distorted, our reshaping service will return it to its original form.

Stone replacement

Has a stone on your Deopuz jewelry piece been damaged? Would you like to replace it? Our stone replacement service can accommodate your request through various careful and intricate procedures performed by artisans. Please note that the stones are not included in the replacement service and will be billed separately

LOCATION

Flagship Store | Causeway Bay
Rm 2A, No.13 Pak Sha Road
Causeway Bay, Hong Kong
Mon - Sun 1:00 - 9:00 P.M.

K11 MUSEA Store | Tsim Sha Tsui
Kiosk LA204, Level 2
K11 MUSEA, Tsim Sha Tsui, Hong Kong
Mon - Sun 12:00 - 8:00 P.M.

INTERNATIONAL SHIPPING

International shipping service is provided with FedEx express, and any purchase over $10,000 HKD enjoys free shipping

INSTANT CUSTOMER SUPPORT

You can contact us by the following ways besides the dialogue box at the end of the page

WhatsApp: +852 93378978
WeChat Deopuz or Line Deopuz