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Frequently Asked Questions

Every single piece at DEOPUZ is meticulously handcrafted by master artisans. Should an item be out of stock, please allow dedicated production time for your creation, along with additional transit time for shipment.

For detailed delivery timelines and pre-order terms, please refer to our PRE-ORDER LEAD TIME

(Pre-ordering in Shop)
If the product you pre-order is over $10,000 HKD, you will be charged 50% deposit.

(Min Deposit will be $10,000 HKD)

If the product you pre-order is under $10,000 HKD, you will be charged the full Price of the Products at the time of placing the pre order

(Pre-ordering in onlinestore)

You will be charged a full deposit when purchasing any pre-order product.

You can pay by the following methods

  • pay in shop
  • Pay via our official website (credit cards)
  • Pay via Bank Transfer (ATM or FPS)

Please provide the name and phone number of the contact person, and the product purchased or ordered.

LOCATION

1/F , No.6 Pak Sha Road

Causeway Bay, Hong Kong

Opening Hours:

Mon - Sun 1:00 - 8:00 P.M.

INTERNATIONAL SHIPPING

International shipping service is provided with FedEx express, and any purchase over $10,000 HKD enjoys free shipping

INSTANT CUSTOMER SUPPORT

You can contact us by the following ways besides the dialogue box at the end of the page

WhatsApp +852 93378978

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WeChat Deopuz